Home FAQ

FAQ

1. What’s your MOQ for custom packaging?

Our standard MOQ is 100 units for custom packaging. We understand the needs of small and medium-sized businesses and offer flexible quantities to help you start your brand easily.

 

2. Can I print my own logo on the packaging?

Yes, we support custom logo, pattern, color and design printing for all wig hair,apparel,jewelry,beauty packaging products. OEM & ODM are welcome.

 

3. How much is the sample cost and sample time?

Sample cost depends on your design. Usually we can prepare samples within 3–7 working days. Sample fee can be refunded when you place a bulk order.

 

4. How long is the mass production lead time?

For general custom packaging box bags and accessories For Wig Hair, Clothing,Apparel,Boutique,Beauty,Cosmetics,Jewelry,Shoes,Handbags,Hats,Food,Electronics,Healthcare,Perfume,Flowers,Gifts,Skin care,Toys.production time is 7–15 working days after sample confirmation.

 

5. Do you ship to USA, UK, Europe and Australia?

Yes, we regularly ship to USA, UK, Germany, France, Canada, Africa,Australia, UAE and other global markets. We can ship by sea, air or express according to your needs.

 

6. Are your packaging materials eco-friendly?

We provide many eco-friendly and recyclable options including kraft paper, cardboard and biodegradable materials to meet market requirements.

 

7. Can you help with packaging design?

Yes, we have a professional design team. We can help you with free design draft based on your brand and requirements.

 

8. What payment terms do you accept?

We accept Bank,T/T, Western Union,Paypal and other secure payment methods for international orders.

 

9. Do you provide free samples?

Yes, we offer free samples for standard (non-custom logo) orders. Please note that the shipping cost is for your account. Once you place a bulk order, we can refund the shipping fee.

 

10. What certifications do you have?

 We are a qualified factory with complete international certifications that meet export standards for Europe, the United States and global markets, including:

• FSC (Sustainable Forestry Certification)

• ISO 9001 (Quality Management System)

• ISO 14001 (Environmental Management System)

• BSCI (Social Compliance Audit)

• FDA Compliance (Paper packaging safety standards)

• REACH Compliance (EU chemical safety standards)

• EU 94/62/EC Packaging Directive (EU heavy metal limit standard)

 

11.What products do you specialize in?

We focus on custom paper packaging for wigs & hair extensions, apparel, jewelry, cosmetics, beauty products, shoes,boutique,perfume,flowers,toys,gifts,holidays, hats and food. We provide custom logo printing, design, OEM & ODM one-stop service.